Legal Notice & Privacy Policy

All content on aua.ma — texts, images, logos, graphic elements, downloadable documents, and databases — is the exclusive property of the Agadir Urban Agency or subject to usage authorization. This content is protected by Moroccan and international intellectual property laws.

Any reproduction or representation, in whole or in part, of the pages, data, or any other constituent element of the site, by any process or medium whatsoever, is prohibited without prior written authorization from the Agadir Urban Agency. Any unauthorized use may constitute counterfeiting punishable by law.

The Agadir Urban Agency is committed to protecting the privacy of its users in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.

Consent

By accessing the site and using our online services, you accept these terms of use. Any transmission of personal data through the site's forms implies your consent to their recording, use, and processing by the Agadir Urban Agency within its public service missions.

Processing purposes

Personal data collected is used exclusively for:

• Processing urban information requests
• Managing appointments and pre-instruction files
• Tracking complaints and grievances
• Processing information access requests
• Internal management and statistical monitoring of requests

Data retention

Personal data is retained for the duration necessary for the purposes for which it was collected, in accordance with applicable regulations. It is never sold or communicated to third parties for commercial purposes.

Your rights

In accordance with Law No. 09-08, you have the right to access, rectify, and object to the processing of your personal data. You may exercise these rights by sending your request by mail or email to the address indicated below.

Data security

The Agadir Urban Agency implements appropriate technical and organizational measures in accordance with articles 23 and following of Law No. 09-08 to ensure data confidentiality and prevent any unauthorized access, alteration, or destruction.

The site uses cookies to optimize security and browsing experience. Cookies manage login parameters, personalize navigation, and measure site traffic.

Cookies are in no way intended to exploit personal identifying information. You can configure your browser to refuse cookies or be notified of their use. However, disabling cookies may limit certain site features.

By continuing to browse this site, you accept the use of cookies in accordance with this policy.

The data, information, and documents provided by the site are for general informational purposes only and cannot bind the Agency contractually. The Agadir Urban Agency cannot be held liable for direct or indirect damages resulting in any way from connection to the site, or for damages related to interruption or malfunction.

The site is reserved for private use. Legal texts published in PDF format are for informational purposes only; only texts published in the Official Bulletin of the Kingdom of Morocco are authoritative.